Please read these terms carefully before using EzUmrah, the leading Umrah software and Hajj management system.
By accessing or using EzUmrah, the Umrah software and Hajj management system provided by EzTechify ("Company," "we," "us," or "our"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of the terms, you may not access the service.
These Terms apply to all visitors, users, and others who access or use our Umrah SaaS platform. By using our travel agency software, you acknowledge that you have read, understood, and agree to be bound by these Terms.
Throughout these Terms, the following definitions apply:
To use our Umrah software, you must register for an account. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete.
You are responsible for safeguarding the password you use to access the Platform and for any activities or actions under your password. We encourage you to use "strong" passwords (passwords that use a combination of upper and lower case letters, numbers, and symbols) with your account.
You agree to notify us immediately upon becoming aware of any breach of security or unauthorized use of your account. We cannot and will not be liable for any loss or damage arising from your failure to comply with this security obligation.
EzUmrah offers different account types based on your Umrah CRM subscription plan. Each plan has specific user limits and features as outlined in our Pricing section. You may not exceed these limits.
EzUmrah offers three subscription plans for our Hajj management system:
All prices are in United States Dollars (USD). We reserve the right to modify pricing at any time, with 30 days' notice provided to existing subscribers.
We offer a 14-day free trial for our Umrah software. If you do not cancel your subscription before the trial period ends, you will be automatically charged the applicable subscription fee. You may cancel at any time during the trial period without charge.
Subscription fees are billed in advance on a monthly or annual basis depending on your chosen plan. Payments are non-refundable except as required by law or as expressly stated in these Terms.
You may cancel your Umrah SaaS subscription at any time through your account dashboard. Cancellation will take effect at the end of your current billing period. No partial refunds will be provided for unused time in a billing period.
If your payment method fails and you do not update your payment information within 7 days, we may suspend or terminate your access to the travel agency software.
You may use our Umrah CRM only for lawful purposes and in accordance with these Terms. You agree to use the Platform only for legitimate Umrah and Hajj travel agency operations.
You may not use our Umrah software to:
Your subscription plan determines the maximum number of users and pilgrims you can manage. Exceeding these limits may result in additional charges or account restrictions.
You retain all ownership rights to the Pilgrim Data and other information you enter into our Hajj management system. We do not claim ownership over your data.
As a provider of Umrah software, we process pilgrim data on your behalf. We implement industry-standard security measures to protect your data. Our data processing practices are detailed in our Privacy Policy.
We perform regular backups of all data stored on our Umrah SaaS platform. However, you are responsible for maintaining backup copies of your data. We are not liable for any data loss.
You may export your data at any time through the Platform's export features. Upon termination of your account, we will provide you with a reasonable opportunity to export your data.
Our Umrah CRM is designed to handle pilgrim passport information and other travel-related data. You are responsible for ensuring you have the necessary consents and legal basis to process such information.
The EzUmrah Platform, including its source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics, is owned by EzTechify and protected by copyright, trademark, and other intellectual property laws.
Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use our Umrah software for your internal business purposes.
You may not copy, modify, distribute, sell, or lease any part of our Hajj management system without our prior written consent.
Our travel agency software may integrate with third-party services (payment processors, email services, etc.). We do not control these third-party services and are not responsible for their content, privacy policies, or practices.
If you use any third-party service in connection with our Platform, you agree that:
You may terminate your account at any time through your account settings or by contacting us. Termination will be effective at the end of your current billing period.
We may terminate or suspend your access to our Umrah CRM immediately, without prior notice or liability, for any reason, including without limitation if you breach these Terms.
Upon termination, your right to use the Platform will immediately cease. We will provide you with access to export your data for a period of 30 days following termination.
YOUR USE OF THE UMRAH SOFTWARE IS AT YOUR SOLE RISK. THE PLATFORM IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. WE EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
WE DO NOT WARRANT THAT:
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL EZTECHIFY BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OF OUR HAJJ MANAGEMENT SYSTEM.
OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID US DURING THE TWELVE (12) MONTHS PRIOR TO THE EVENT GIVING RISE TO LIABILITY.
You agree to defend, indemnify, and hold harmless EzTechify and its employees, contractors, and agents from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees arising out of or relating to your violation of these Terms or your use of the Umrah SaaS platform.
These Terms shall be governed by the laws of the United Arab Emirates, without regard to its conflict of law provisions. Any dispute arising from these Terms or your use of the Umrah software shall be resolved through binding arbitration in Dubai, UAE.
We reserve the right to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect. By continuing to access or use our Platform after those revisions become effective, you agree to be bound by the revised terms.
If you have any questions about these Terms, please contact us:
BY USING THE UMRAH SOFTWARE AND HAJJ MANAGEMENT SYSTEM, YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS OF SERVICE AND AGREE TO BE BOUND BY THEM.
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